Like most Ops managers, I’ve come across and dealt with my fair share of IT disasters. I’ve gone the route of hiring an in-house staff, only to realize that it exhausted my budget and half the time I was paying for employees to sit around and wait for a disaster to strike. I’ve also gone the route of hiring an outside company to run my IT support, again only to find that I was being overcharged at every turn and I had no REAL immediate support, more like we were put into a “Queue” and when our… Continue

I'm in the process of writing an article about the uses of wikis in teaching and learning. I'm particularly interested in wikis in Higher Education, but any examples from any level of education, schools too, and FE, is welcome. If you can help - if you've had a wiki project (successful or not), or know of interesting projects, resources, website, could put me in touch with someone else who has information about wikis, please let me know. I've started a discussion thread about it.

Ultimately, the measure of success of e-learning would be if the "e" became invisible. Learning technologies will ultimately be just one tool in the good teacher's toolbox.